Today we’ll discuss another reason why you should not procrastinate on those collection calls.
Customer Relations on the Rocks
Look, I get it: you want to keep your customers happy. But by letting overdue
accounts fester, you’re doing just the opposite. The tension and mistrust that
builds up can drive even your most loyal clients away—and with them, any
chance of future revenue. The key is to communicate promptly and clearly
about payment terms, so everyone’s on the same page.
Stay tuned for more reasons and good advice in our next post…